From a family's arrival to the day they're fully rooted — DFWROS offers a full continuum of services for every need, in every season.
Refugees arrive with strength, resilience, and skills. We build the support that lets those qualities flourish — across food, employment, education, case management, and community.
Weekly halal grocery distributions and emergency food boxes for families in need.
Job readiness training, resume writing, interview coaching, and direct employer connections.
English classes, adult literacy, GED prep, school enrollment support, and after-school tutoring.
Comprehensive intake, benefits navigation, housing support, legal referrals, and long-term follow-up.
Cultural events, civic engagement, mentorship, leadership development, and peer support groups.
Food is foundational. For newly arrived refugee families, navigating a new food system can be overwhelming. DFWROS removes that barrier with culturally appropriate groceries and halal food, delivered with dignity and without conditions.
Our weekly distribution sites across northeast Dallas bring fresh produce, pantry staples, halal proteins, and household goods to families who need them. Emergency food boxes reach families in crisis within 24 hours.
In partnership with the North Texas Food Bank and local halal markets, we source food that reflects the traditions of our communities — from South Asian spices to East African grains — so every family can eat the foods they love.
Economic self-sufficiency is one of the most powerful outcomes we help families achieve. When a parent lands a job that matches their skills, everything else follows — housing stability, educational investment, and lasting community roots.
Employment Pathways meets adults where they are. Whether a participant holds a professional degree, skilled trades experience, or is entering the workforce for the first time — we build an individualized plan on their strengths.
Job readiness workshops cover American workplace culture, resume formatting, online applications, and professional email etiquette. Mock interviews with volunteers build confidence before real hiring managers.
We partner directly with DFW employers committed to inclusive hiring, and facilitate certifications in high-demand fields including healthcare support, logistics, and food service management.
Language unlocks everything else. When families can communicate in English — at a doctor's office, parent-teacher conference, or job interview — their autonomy expands. English learning is among the highest-impact investments we make.
ESL classes run at multiple levels, from beginners to advanced speakers preparing for professional environments. Classes are offered morning, evening, and weekends to fit working adults and caregivers.
For adults without formal schooling, we offer adult literacy and GED prep — opening doors to higher education, better jobs, and civic participation. Certified instructors and volunteer tutors create a supportive, shame-free space.
For children, we provide school enrollment navigation — connecting families with the right district, completing paperwork, and accessing tutoring, after-school, and enrichment activities.
No two families have the same needs. Case management is the connective tissue of our work — individualized, relationship-based support tailored to each family's circumstances and goals.
Every family begins with a comprehensive intake in their preferred language. Case managers listen deeply — to what families need today and where they want to go. Together they build a service plan forward.
Benefits navigation is one of our most essential services. Many families qualify for SNAP, Medicaid, CHIP, TANF, and utility assistance, but enrollment is daunting without guidance. Our team walks families through every step.
We also assist with housing — tenant rights, landlord communication, and emergency housing aid when eviction threatens. For immigration, DACA renewals, and family reunification, we refer to trusted legal aid partners.
Belonging matters as much as benefits. A family can have food, housing, and employment — and still feel deeply alone. Our Community Integration program is built on one conviction: refugees aren't just service recipients — they're contributors to DFW's fabric.
Through cultural celebrations, community dinners, and holiday events, we create spaces where diverse communities come together — refugee families and longtime Dallas residents sharing tables, stories, and friendships. These moments build social trust.
Civic engagement is equally central. We help families understand their rights, navigate naturalization, register to vote, and engage with local government. An informed, active refugee community is stronger and more resilient.
For those who want to go further, our mentorship and leadership pathway offers training, coaching, and opportunities to become advocates, volunteers, and program leaders. Some of our strongest staff began as program participants.
Our process is simple, welcoming, and available in multiple languages. There is no wrong door — any program is a starting point for a wider range of support.
Reach us by phone at 469-730-6609 or email zeenik@dfwros.info. Walk-ins are also welcome at our office during business hours.
A case manager meets with you — in your language — to understand your needs and situation. The conversation is confidential, judgment-free, and connects you to the right services.
Based on your intake, we build a service plan and connect you to programs — from immediate food aid to long-term employment and education pathways. You never navigate alone.
Every program at DFWROS depends on the generosity of donors and the dedication of volunteers. Whether you give, serve, or both — you are part of the work that transforms lives.