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DFWROS featured in the Dallas Morning News
OUR STORY

A Decade of Dignity

Founded in 2016 by Zeenat Khan, DFWROS has served thousands of refugee families across Dallas–Fort Worth with food, education, and unconditional love.

Community volunteers serving refugee families
Our Mission

Serving with Dignity

DFW Refugee Outreach Services walks alongside refugee and immigrant families — providing not just food and resources, but genuine community. Every family deserves a fresh start with their dignity intact.

From our food pantry and Hope Kitchen to ESL classes, driving lessons, and case management, every program is built around one question: what does this family need to thrive?

"We don't just provide services. We walk alongside families until they're standing on their own."

Rooted in faith and driven by compassion, we serve all people — regardless of background, language, or nationality — with equal welcome and love.

2016
Our Roots

How It Began

The Spark

It started with one family

In March 2016, Zeenat Khan met a refugee mother in her Dallas neighborhood — newly arrived, no English, no network. She showed up to help.

What began as one family quickly grew. Word spread. More families came. Volunteers showed up. A vision took shape — that no refugee family in DFW should face their first months in America alone.

With no grant funding and no office, just a community willing to show up, DFW Refugee Outreach Services was born from the conviction that ordinary people can do extraordinary things together.

The Growth

A movement took shape

By 2018, we served hundreds of families a month. Volunteers came from mosques, churches, and universities across DFW — united by a shared commitment to their neighbors.

In 2021, Hope Kitchen launched with hot, culturally-appropriate meals and became a hub of belonging. Case management, ESL, driving courses, and employment support followed — each born from what families said they needed.

Today, DFWROS has served families from 38+ countries. We're a registered 501(c)(3) and home to hundreds of weekly volunteers. The same commitment is still at the center.

1,000+ Families Served
38+ Countries
10 Years of Service
5 Core Programs
The People Behind It All

Our Team

A dedicated group of staff, volunteers, and community leaders committed to serving with excellence and love.

Zeenat Khan
Zeenat Khan
Founder
Hanfa Merchant
Hanfa Merchant
Director
Maliha H
Maliha H
Director
Safa Merchant
Safa Merchant
Director
Hiba Tanvir
Hiba Tanvir
Director · Hope Kitchen
Narmeen Mushtaq
Narmeen Mushtaq
Director
What Drives Us

Our Values

Dignity First

Every person we serve is made in the image of God, worthy of respect and full humanity — regardless of status, background, or circumstance. We never reduce a family to their need.

Community-Centered

We don't help from a distance. We sit with families in hard moments, listen before we act, and let their lived experience shape every program and partnership.

Faith-Inspired Action

Rooted in the conviction that caring for the vulnerable is a sacred calling — we serve all people with equal welcome, love, and respect, regardless of faith.

بِسْمِ اللَّهِ

Join Our Mission

There is room for you in this work. Whether you give your time, your resources, or your skills — every contribution changes a family's story.

9535 Forest Ln, Suite 106 · Dallas TX 75243 · (469) 730-6609

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